Privacy Policy

Version 04/03/2024

This Privacy Policy describes how Trace Hunters LLC ("Trace Hunters", "we", "us", or "our") collects, uses, discloses and protects information about you when you visit our website tracehunters.com and any subdomains (the "Site"), use our services, or otherwise interact with us. By accessing or using our Site, you agree to this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Information You Provide Directly

Contact information, such as your name, email address, postal address and phone number
Account information, such as username and password if you register for an account
Communications, such as messages you send us and your interactions with our customer service team
Demographic information, such as your location, gender and interests
Payment information, such as credit card details if you make a purchase (note: credit card information is processed by our payment processor and not stored by us)
Any other information you choose to provide

Information We Collect Automatically

Device information, such as your IP address, device type, operating system, browser type, and device identifiers
Usage information, such as the pages you visit, links you click, your interactions with our Site, the time and duration of your visits, and the referring URL
Precise geolocation with your consent
Cookies and similar tracking technologies as described in our Cookie Policy

Information From Third Parties

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms, and other third parties.

Use of Information

We may use information about you for the following purposes:

Provide, maintain, customize and improve our Site and services
Create and maintain your account and user profile
Process transactions and send related information, such as confirmations
Send you communications, such as technical notices, security alerts, support messages and administrative messages
Request feedback and contact you about your use of the Site and services
Respond to your inquiries and provide customer service
Personalize your experience and deliver content and offers relevant to your interests, including targeted ads
Monitor and analyze trends, usage and activities, and perform market research
Detect, investigate and prevent fraudulent transactions and other illegal activities
Comply with legal obligations
Protect the rights and property of Trace Hunters and others
For any other purpose described to you when collecting your information or with your consent

We may share information about you as follows:

With your consent
With service providers, contractors, business partners and others who provide services on our behalf
In aggregated and/or anonymized form which does not identify you
If we believe disclosure is necessary to comply with law, legal process or governmental request; to enforce our Terms of Use or other agreements; or to protect the rights, property or safety of us or others
With our subsidiaries and affiliates
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company
For any other purpose described to you when collecting your information or with your consent

We do not sell personal information or share it with third parties for their direct marketing purposes without your consent.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, java script, and other tracking technologies to collect information about your use of the Site and our services. Please see our Cookie Policy for more details, including your choices regarding these technologies.

Third Party Links and Sites

The Site may contain links to third-party websites or services. We do not control these third parties and are not responsible for their privacy practices. Please review their privacy policies carefully.

Children's Privacy

The Site is not intended for use by children. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that a child under 13 has provided us with personal information without parental consent, we will delete it.

Your Choices

Accounts

You may access, update, or delete information in your account by logging in and visiting your account settings page.

Marketing Communications

You may opt out of marketing emails by following the opt-out or unsubscribe instructions in those emails. You may still receive service-related and other non-marketing emails.

Cookies

Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information, see our Cookie Policy.

Access, Correction and Deletion

You may access, correct or request deletion of your personal information by logging into your account or emailing us at [email protected]. We may require you to verify your identity before fulfilling your request. We will process these requests within a reasonable timeframe and as required by law.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Security

We take reasonable precautions to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Changes to this Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date above and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review this Privacy Policy frequently to stay informed about our information practices.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or to request this policy in another format, please contact us at:

Trace Hunters LLC Email: [email protected]

International Data Transfers

Trace Hunters is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Site or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.

Your California Privacy Rights

If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA). Please see our CCPA Notice for more information.

Your Nevada Privacy Rights

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to [email protected]. However, please know we do not currently sell data triggering that statute's opt-out requirements.

Your European Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom (UK) or Switzerland, you have certain rights under applicable data protection laws:

Request access to and receive information about the personal data we maintain about you, to update and correct inaccuracies in your personal data, to restrict or object to the processing of your personal data, to have the information anonymized or deleted, as appropriate, or to exercise your right to data portability to easily transfer your personal data to another company.
Withdraw any consent you previously provided to us regarding the processing of your personal data at any time. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal.
Lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.

You may exercise these rights by contacting us as described below. Please include information that allows us to track your identity so we can respond to your request. We will respond to your request within 30 days.

How To Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Trace Hunters LLC Email: [email protected]

Supplemental Terms

Depending on where you reside or the services you use, the following supplemental terms may apply to our processing of personal information about you. We are committed to respecting your privacy and these terms will apply in addition to the other terms in this Privacy Policy.

Cookie Policy [link to separate cookie policy page]
CCPA Notice for California Residents [link to separate CCPA notice page]
UK & EU Privacy Notice [link to separate UK & EU privacy notice page]

Third-Party Advertising and Analytics

We may allow third parties to provide analytics services and serve advertisements on our behalf across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of our Site and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by Trace Hunters and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Site and other websites, and better understand your online activity.

For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. European users may opt out of receiving targeted advertising through the European Interactive Digital Advertising Alliance.

Our Site may include social media features and widgets, such as the Facebook Like button or the share this button. These features may collect your IP address and the page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

Data Breaches

While we take reasonable measures to protect your information, no security measure is perfect. In the event that we become aware of a security breach which we believe has resulted in the unauthorized access to your personal information, we will notify you in accordance with applicable laws.

Cross-Border Data Processing and Storage

We process and store information on servers located in several countries. We may transfer your personal information to countries other than the one in which you live. We deploy appropriate technical, organizational and legal safeguards when we do this.

Sensitive Information

We ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Site or otherwise to us.

Do Not Track Signals

Some browsers have a "do not track" feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to browser do-not-track signals.

Revisions to this Policy

We may change this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on the Site, with the "Last Updated" date posted at the top of the Policy. If we make material changes to the Privacy Policy, we may notify you by email to your registered email address, by prominently posting a notice of such changes on our Site, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

Acceptance of this Policy

By using the Site or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.

Additional Disclosures for Users in Certain Jurisdictions

We may choose or be required by law to provide different or additional disclosures relating to the processing of personal information about residents of certain countries, regions or states. Please refer below for disclosures that may be applicable to you:

[Link to or include any additional disclosures required by law in specific jurisdictions, such as Brazil's LGPD, Canada's PIPEDA, Australia's Privacy Act, Japan's APPI, etc., if applicable]

Language

This Privacy Policy was drafted in English. If you are reading a translation and it conflicts with the English version, please note that the English version controls.

Miscellaneous

If any provision of this Privacy Policy is held to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.

Our failure to exercise or enforce any right or provision of this Privacy Policy shall not constitute a waiver of such right or provision.

Contact Information

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your information described here, your choices and rights regarding such use, or wish to exercise your rights under applicable laws, please do not hesitate to contact us at:

Trace Hunters LLC Attention: Privacy Officer
Email: [email protected]

If you are located in the European Union, you may contact our EU representative at:

[Insert contact details of EU representative if applicable under GDPR Article 27]

If you are located in the United Kingdom, you may contact our UK representative at:

[Insert contact details of UK representative if applicable under UK GDPR]