Bankside Hotel, Autograph Collection

This is a great hotel. Decor. Comfort. Service (shout out to Manuel who checked us in. And out. He was excellent and made everything lovely). Didn't try the food, so can't comment. I used the gym this morning. That was fun! All the equipment is modern (unlike my gym at home).

Every single part of the stay was absolutely amazing. I've been a member of the hospitality industry in a leadership role and this is what you expect from a staff. Everyone was welcoming, polite and engaging and it actually seemed genuine as opposed to a scripted feel. The staff was extremely cohesive and worked well with each other. Seeing this actually made me think of rejoining the industry to give the feeling to guests that I felt with my stay. As far as the hotel itself. Perfect! Up to date, prime location to great landmarks for sightseeing, and shirt uber rides to other areas for dining and such. The rooms were state if the art technology wise and well kept and comfortable. Atmosphere and ambience were perfect for relaxation, the restaurant is a nice setting far beyond typical hotel dining. It can stand as it's own entity separate from the hotel. They have an amazing art gallery and each space in the hotel is unique and beautiful. You can tell the decor throughout was carefully thought out. I can go on for days about this hotel experience but im sure you get the gist. Do yourself a favor and book it! Again big shout out to the entire staff for the amazing experience I dont remember every name but I know they were all great. Special thanks to Mihael and Manuel also Elaina (spell check) from the night cleaning crew who help me reassemble a pegged seat when I thought I lost my room key in there. It was in my sock smh. I stayed from March 7- March 11 2024 so anyone who worked then....HATS OFF TO YOU, YOU'RE AMAZING! I forgot to say they also treated my 5 year old son with the utmost respect at any chance they encountered him. Royal treatment indeed. They even gifted him 2 vehicles at check in. I wish I could remember all of the names. Oh yeah I was excited about the resealable cans of water!🤣

January 5th through 11th, 2024. 6 nights. It was very pleasant to stay in this hotel except for the dining. The diner food was not very good and expensive. We didn't try breakfast food at all. Walked to the Cote restaurant located next to St. Paul for breakfast every morning. Otherwise the hotel was excellent.

A return visit to this fabulous hotel with hubby and two adult daughters. We love The Bankside - from the super-warm reception from the Front Desk team to the uber-cool artwork around the hotel. The rooms are spacious and welcoming and the beds ultra comfortable. Breakfast is a good buffet or your choice of a la carte - served by smiley staff in a contemporary bar/restaurant setting. The hotel is both chic and comfortable (love the mezzanine level) with a team who always offer guests a genuine welcome. Can’t wait to go back!

From the second I stepped into the lobby for the unique lounge-like check-in experience, to the moment I checked out the experience at Bankside hotel was simply fabulous. The rooms were spacious and the bathrooms very modern and beautiful. The quality of the breakfast buffet was far above most 5 star hotels. The staff was so attentive and friendly the entire stay felt almost unreal. This was a vacation trip with my two sisters but ww all agreed that we would stay at the Bankside hotel for business as well in the future. Kasha - special thanks to you for making us feel so welcome at the hotel and taking such good care of us.

This hotel exceeded all of our expectations! The hotel itself is gorgeous, the art is curated with taste and adds another dimension to the hotel. The location is great - 15min walking from the London Eye and great metro connections. Finally, the service and staff are just outstanding! The attention to details and the kindness of every person there makes you feel so special and welcome. We would give 6 stars if we could.

Wonderful boutique hotel with lots of art and character. Super helpful staff and great breakfast. My boys loved it and wanted to come back often during the day just to rest a bit. Location was also a plus as we were close enough to walk to most places we wanted to see.

This new hotel is full of surprises. Locals come to walk around and look at the art and dine in the fine restaurant. The rooms filled with art. Upscale but quirky and surprising. In the center of things. This is definitely our favorite hotel in London

Out of all the Marriott Autograph Collections I have stayed at, this was the most beautiful, amazing staff and clean hotel I have stayed. From the welcome drinks when we checked in, to moving rooms around when a member of our party was unwell and needed to stay an extra night, I cannot recommend this hotel enough. When I return to London, I will make it a point to stay here again.

This is my new favorite hotel in London. The people are super friendly, the breakfast was delicious, and the room was lovely and very quiet. I will be returning! I was upgraded to a king room. It was very comfortable in spacious. I do not know what the other rooms were like. The only small room for improvement would be the gym because it was a little too small for the size of the hotel.