Kimpton Fitzroy London

Had a wonderful stay at the Kimpton with my husband, daughter & her fiance. It was our wedding anniversary and it was made special by Rokshana in Guest Relations. The breakfast was amazing, we had to wait as it was busy on the Sunday morning however they gave us coffee & pastries while we waited, so no issue at all Restaurant staff were very friendly and helpful The beds and the linen were amazing, it was luxury, could have stayed in bed all day !! No complaints at all - and looking forward to our next stay Thanks to you all again

This is my second stay at this property, my first stay was when it was still The Principal and I had an excellent stay then too! Every staff member I spoke to was so helpful and courteous, but special thanks to Doreen, Tricia (I think? Sorry if I got your name wrong, you helped relocate me to the new room!) and the engineer who’s name I didn’t catch. I was actually ready to just suck it up because it seemed like it was a building issue, but he insisted on checking for another room to move me to. I had booked a Queen with Park View room on the first floor, and was pleased that the room was ready for checking in before 2. Room itself was compact but tastefully decorated; comfortable for one and would have probably been tight for two. However to my dismay, there was a low-grade humming sound that was coming from some machinery, the kind that would give me a headache so I called down to see if there was anything that can be done. They sent an engineer right away, and he concluded there was nothing that could be done and informed the front desk that they should look to move me to a different room. The front desk let me know that they did not have anything available in the same category so it would “take some time”. I went out to explore and when I came back, my new room was ready and to my utter surprise and delight, they had relocated me to a giant suite! From looking on the website, the room category was “1 Bedroom Suite Dining Park View”. I have no status and actually booked through BA so I honestly was not expecting anything so this was a welcome surprise. There was a huge living room, dining area and separate bedroom area with a canopy bed, writing desk and a bathtub by the windows. Also a large bathroom with double sinks, separate shower and toilet “room”. There was also a stand-alone toilet with sink just off the entrance/living room. Complimentary snacks, soft drinks, water and beer, as well as nespresso-like coffee machine and tea kettle. The fridge also had a little jug of milk (I love English hotels for thinking of the milk!) Bathroom well stocked with nice sized bottles of shower gel, shampoo and conditioner. Also vanity kits with cotton buds/pads, shower gel, toothbrush/toothpaste, shower cap and even bath salts! Oh and the towel warmer was a definite treat. Bathroom floor also felt mildly heated. The water sometimes came out a bit onto the bathroom floor but it would be completely dry by the next morning (I was showering morning and night so this is pretty incredible). While I didn’t try this time around, I do love that there is a coffee shop (Burr) in the hotel, as well as a cocktail bar (Fitz)There are also many details of the hotel building itself that is worth paying attention to (eg Lucky George!) Highly recommend taking the grand staircase and exploring the hotel. If there is a miss, I think it’s the lack of any sort of information highlighting the hotel’s history and architecture. Hotel is in across from Russell Square, I really liked chilling out for a bit at the end of my day before heading back to the hotel. Or at the start while planning out my day! Around the corner is the Russell Square tube stop on the Piccadilly line. Easy ride from Heathrow. Tottenham Court Road is also walkable if you don’t have too much stuff for the Elizabeth Line. As is Holburn for the Central Line. Kings Cross/St Pancras is one stop on the Piccadilly line with multiple other lines to transfer to. Or you could take a leisurely 15 minute walk too. My most important discovery this trip: around the corner/under 5 mins walk away is The Brunswick Centre. It’s like an open air mall with a courtyard area and shops and restaurants lining it all around. Boots, Sainsbury, Waitrose and even Tian Tian, a large Asian market! Next time, Tian Tian will be my first stop to stock up on cup noodles for when I get the munchies at night! I didn’t realize this was there until towards the end of my trip. Sad. Yes the Tesco Express by the tube station is convenient but definitely worth a few extra steps to Brunswick Centre for more choice.

The Kimpton Fitzroy is a fantastic place to stay in London. It is located in Bloomsbury near the British Museum and Covent Garden. It is also very close to the Russell Square Tube station. We loved everything from the delicious breakfast to the luxurious rooms to the friendly staff. Our family enjoyed every minute of our stay. A very special part of the Kimpton is the doorman Abdul who was always so welcoming and friendly. He had a great sense of humor and was able to connect to everyone he interacted with. He even attempted to teach my teenage son how to whistle like a pro! Thank you Kimpton Fitzroy for making our trip to London the very best.

My family stayed here this past summer and absolutely loved our visit. But this is a somewhat different review. As the staff welcomed my son, they gave him a dragon stuffy named "Lucky George" - a nod to one of the most famous sculptures featured in the hotel. After never having cared for a stuffy to date, Lucky George became my son's inseparable companion traveling with us through London, Ireland, Scotland, and back home to Colorado where he has been presented at school and is THE fixture at bedtime. We have come close to losing this fine fellow a few times (as so happens with kids). So, we wrote the Kimpton Fitzroy to ask ever so nicely if they would consider sending us a spare to have just in case we get in a pickle. Their response was just so incredible - they got right back to us and connected us with Jack Powell in guest services, who personally and quickly sought to putting another Lucky George in the post to make sure that this forever friend is never truly lost for our son. It's one thing to have a great stay, it's quite another to have a heartwarming experience that sticks with you long after you've departed. If I could give them 6 stars I would!

Just had a wonderful 7 night stay here. I did need to upgrade to a larger room as I needed to work from my room. Staff were very welcoming and exceptional all round. Just ask and they will help. The hotel makes a big contribution to the area as well, it's an architectural masterpiece that needed love and care.

Amazing 50th stay ! We arrived and were welcomed amazingly well. We were given an early arrival entry to our room too! Upon arrival in my room , I was greeted with a bottle of champagne , cake and a balloon! I was blown away !! I believe this was arranged via Jack Powell in guest relations as my independent travel agent had liased with him prior to my arrival . A professional feel ! We absolutely loved the Fitz bar and Carlos made us two amazing cocktails ! The ambiance in the bar was stunning ! We will certainly be back . This was a certainly a birthday to remember ! Thank you to all staff at the Fitzroy .

Just returned from a 2 night stay … it’s a very good hotel … all the staff are really friendly and happy to help. Plenty of lifts we never waited more than a min or so . The room as other guests have mentioned was a tad small but functional every amenity for a comfortable stay. Only 2 negatives to mention, queue for the breakfast on Sunday morning was a 20 min wait .. unfortunately we had a train to catch and didn’t anticipate such a long wait to be seated so had to give it a miss. Also queue for the bar Saturday night ?? Never had to stand in line to access a bar just for a drink !? It is prob open to the public but feel guests should have priority access we have stayed in many hotels over the years and this was a first? so again we didn’t need a drink bad enough to stand waiting to be let into the bar so gave up on it . All in all we really enjoyed our trip and will definitely use this hotel again .

Fab hotel. On arrival - in the pouring rain - my bags were taken and I was shown to reception. My room was fabulous and a really good size for London. The Kimpton is situated on Russell.Square and the tube a few minutes around the corner. 4 stops and I was in the West End. On a nicer day, I'd probably have walked it. Breakfast had plenty of choice, hot and cold and great coffee!! I'd highly recommend this hotel. Staff were friendly and efficient and its a beautiful building and great location.

The Kimpton Fitzroy Hotel exceeded our expectations. The hotel was designed by Charles Fitzroy Doll in 1900. The sumptuous architectural design is beautifully preserved while the guest rooms have been updated with all the latest modern conveniences. There is so much history embedded in the hotel. The architect also designed interiors in the Titanic. The main restaurant of the hotel is almost identical to the one on the Titanic. We requested an early check-in as our flight got us into London quite early in the morning. Lottie at the front desk did everything possible to make a room available for us. Thanks so much Lottie! All the staff was incredibly helpful and attentive to our needs. The location is fantastic...just a few minutes walk from The British Museum and other lesser known attractions such as The Foundling Museum, The John Soane House and Museum, and The Charles Dickens residence and museum. There are great restaurants within walking distance. The concierge gave us terrific recommendations which we thoroughly enjoyed.

Disappointed to be completely honest , building is amazing from the outside. Booked for a valentines treat and expected better for a 5 star hotel Staff were friendly at check in Staff didn’t look smart wearing trainers and un ironed tops. Breakfast was absolutely shocking ! Food is better quality at premier inn , was all cold , it had been sat there for ages as it had all dried up. Staff barely said a word to us All areas of the hotel are clean and I expected to pay the price for central London and valentines night but the food quality and service from staff massively let it down.