Park Grand Paddington Court

Very small room which is unfortunately a typical London standard but the rooms located in the basement floor are very bad with small windows with zero view (wall-view). Cleaning is not good and there was dust everyqhere. Very good location and kind staff.

Very good hotel.the rooms are clean and the stafff are always smiling. I would like to thank shuja for the help he make sure we have great stay. The breakfast is perfect. I will definitely stay again here. Very convenient to travel around London.

My brother and I were first time visitors to London in Sept-Oct 2023. We stayed at the Park Grand at Paddington for a few days, then traveled to Paris for a few days. Upon our return to London, we again went to the Park Grand to spend the last couple of days of our trip. We were very comfortable in our room pre-Paris, altho the room was very small, but that was somewhat expected. After all, you don't come to London to spend time in a hotel. However, I did ask the receptionist if, when we returned from Paris, we might be placed in any room that might be available that was larger. When we returned, we were pleasantly surprised that our room was a good deal larger. My commendations for the wonderful staff (Anahi, Kazi, Rhian, Petronela, Cosmin), and a very attentive housekeeping crew, for a very enjoyable stay! John Perham Steve Perham

Arrived at the hotel to find they had no record of my reservation. After 10minutes showing them ID my booking confirmation and having the clerk even forward my confirmation to his main office while he was on the phone to them, I was told to sit and wait in the lobby while they sorted it. Half hour later nothing so I had to ask again and was put through the same routine- so nobody had done anything and just forgotten about me! what on earth was going on. Was a few people there with same issue it seams. Finally given room. I booked a deluxe- room was ok. They are small- 1 person is ok- 2 people would be a squeeze. Biggest complaint for me is the noise. The corridors are tiny and rooms have no sound proofing so you can hear other rooms, conversations and everything, same with the windows which you have the joy of hearing staff emptying rubbish into bins. I did complain but they wouldn’t move me. They all appear to have adjoining doors so the sound really travels. Other reviewers I’m suspicious of and may be their friends as the hotel is not that great. Overall a not so pleasant stay and won’t be returning.

An excellent hotel. The room had everything you could wish for. Iron safe hairdryer toiletries and most important - plenty of sockets. Well situated a short walk from Paddington Station. All the staff were pleasant and very helpful indeed

Execllent, our host Rhian provided immaculate service, with a free room upgrade, decoration, and bottle of Prosecco for us upon arrival. The room was lovely and great value for money, with a large comfortable bed and air conditioning, the tv had easy access to external devices (using the fire stick) so we could watch our own programs. The bathroom was lovely too, with a great shower and in pristine condition.

Hotel was immaculately clean. Staff were excellent, very welcoming and helpful Room was compact but had everything needed for a four night stay. Breakfast was superb the staff worked so hard to keep it running smoothly. A few guests treated the breakfast staff very poorly, however, the staff managed them with respect and dignity. Well done to those staff members. Will certainly use hotel again.

This hotel was perfect for my staying in London. Hotel manager Colston and Shuja saved my life , I did mistake and did a new reservation and help me to sort out the issue promptly. They were professional and very friendly. Shout out to whole front desk of park grand team

Room 557 The hotel's location, within a 10-minute walk to Paddington tube station and surrounded by various dining options, was a positive aspect. However, several disappointments marred the experience. The room remained uncomfortably cold despite the air conditioning set to 28°C, resulting in a chilly night's sleep. The presence of pubic hair in the shower tray and curdled milk pots for tea and coffee added to the list of grievances. Additionally, an unpleasant smell of cigarette smoke infiltrated the room around 7 am from staff outside. While the room rate of just over £70 in London might justify overlooking some issues, a significant incident marred the stay. Personal belongings, including two bottles of wine placed outside the window to cool due to the lack of room fridges, were stolen. Despite confronting two staff members and suspicions pointing to them, no concrete proof could be established. The hotel's response, providing a complimentary bottle of Prosecco, was appreciated but did little to restore a sense of security, leaving a lingering feeling of discomfort and unease.

The hotel staff Colston, Rihan, Kazi and Maisum were all absolutely wonderful and extremely helpful and nothing was a problem. The rooms were first class, clean and the location very central. We will be coming back here again. Highly recommend staying here. Thank you so much to the team. All the best.